Job Description

Essential Job Duties:
NC State Dining is seeking enthusiastic individuals to join our Pack as a Temporary Barista Supervisor . NC State Dining offers meaningful opportunities for employment across our retail and hospitality units. We offer flexible schedules and opportunities for learning, growth, and promotion. Dedicated and experienced professional staff are available to provide on-the-job training and assistance so you can become a successful member of the team.

Essential Job Duties:

• Provide exemplary customer service to every guest.
• Prepare quality beverages, such as espresso-based beverages, shakes, smoothies, and other drinks, and food products consistently by adhering to all recipe and presentation standards while following all health, safety, and sanitation guidelines.
• Accurately process transactions through the POS (point of sale) by following NC State Dining revenue handling procedures.
• Perform necessary cleaning tasks in accordance with maintaining a Grade “A” Sanitation rating.
• Assist in receiving and stocking store merchandise.
• Assist with the unit's opening and closing duties as assigned by the supervisor.
• Supervise and coordinate the activities of Baristas.
• Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary.

As a temporary employee, you are eligible for the following temporary employee perks designed to enhance your personal and professional well-being.

NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.

This is an hourly position that includes a state-required 32-day break at the end of 11 months. Superior work performance may provide an opportunity to renew employment and/or advance into a benefits-eligible permanent position.

Work Schedule:
Varies depending on location. Varying shifts are available between the hours of 6:30 am - 11:00 pm. Shifts may rotate. Full and part-time hours are available.

Other Work/Responsibilities:

• Be an ambassador for NC State Dining and the university as a whole, and enrich the quality of life for the campus community and support student success.
• Work as a cohesive team member and play an integral part in creating a positive work environment.

Minimum Experience/Education:

• High School Diploma or equivalent. 
• Demonstrated possession of the competencies necessary to perform the work will also be considered.

Department Required Skills:

• Ability to work in a fast-paced, high-volume work environment.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Communicate effectively with customers, supervisors, and peers.
• Contribute to maintaining a Grade A sanitation rating of 95% or better.
• Ability to follow written and/or verbal instructions and complete all tasks with excellence.
• Accurately process credit card and One Card transactions.
• Ability to adapt to the changing customer volume level with a sense of urgency.
• Ability to work well as part of a team.
• Computer skills, including the ability to learn new department-specific software.
• This position requires standing for long periods of time, walking, bending, twisting, pulling, and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift up to 30 lb with or without reasonable accommodation.

Preferred Years of Experience, Skills, Training, Education:

• Previous experience in a coffee shop is a plus.
• Previous cashier experience.
• Previous supervisory experience.

Required License or Certification:

• ServSafe certificate is a plus

EEO:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If the highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or an equivalent service. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

About North Carolina State University:

NC State is among the top 10 employers in North Carolina. Forbes annual survey of America’s best employers by state places NC State in ninth place in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, diversity, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships. NC State’s Campus Enterprises division offers a unique opportunity to pursue a career in retail, hospitality or related business functions in the rewarding setting of higher education.

Job Tags

Hourly pay, Permanent employment, Full time, Temporary work, Part time, Work at office, Flexible hours, Shift work, Rotating shift,

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