Job Description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Transports patients around PHHS by wheelchair, stretcher, beds, and gurney to ensure patient¿s safety.

Minimum Specifications

Education

None.

Experience 

Prefer 6 months of experience in healthcare and/or customer service.

Equivalent Education and/or Experience

None

Certification/Registration/Licensure 

 Must have current CPR-Heartsaver course completion card within 90 days of hire and/or placement from one of the following:

American Heart Association

American Red Cross Rescuer

Military Training Network

Required Tests for Placement

None

Skills or Special Abilities -

Must be able to read and write. 

Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner. 

Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations. 

Must be able to apply sound judgement toward satisfying a variety of questions and problems from patients and visitors. 

Must be able to follow both oral and written directions. 

Must be able to communicate effectively with patients, nurses, physicians and other hospital personnel. 

Must have basic math skills.

Must complete within 90 days of hire and/or placement a Preventative Back Injury & Proper Lift Technique class and demonstrate proficiency.

Responsibilities

1. Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help safeguard patients while on the campus. May include the transport of supplies and belongings during discharges within set standards.
2. Assists in the transport of critical care patients in unison with the appropriate clinical staff i.e. transport patient from ICU to Radiology. 
3.  Maintains a positive working relationship with other area of hospital, nurses, physicians and other Parkland staff in order to facilitate effective communication. 
4.  Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor and implements and monitors results as appropriate in support of the overall goals and mission of Parkland.
5. Stays abreast of the latest developments in customer service by attending in-house seminars/workshops and reading internal publications. Integrates knowledge gained into current work practices. 
6. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Patient Transportation area. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.

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